“Job Title: Customer Support Executive (International Voice Process – Amazon)
Company: Sutherland
Location: Manikonda, Hyderabad
Job Description:
Sutherland is hiring dynamic and customer-focused individuals for the Amazon – International Process. This role involves handling customer queries and providing exceptional support to international customers.
Key Responsibilities:
Handle inbound/outbound customer interactions for Amazon US process
Resolve customer queries efficiently via calls
Deliver high-quality customer service and maintain satisfaction levels
Follow company guidelines and meet performance metrics
Eligibility Criteria:
Undergraduate/Graduate candidates can apply
Freshers and experienced candidates are welcome
Good communication skills in English (mandatory)
Willingness to work in night shifts (US process)
Work Details:
5 days working with 2 rotational week-offs
International Voice Process (US)
Perks & Benefits:
Cab facility provided (within 25 km radius)
Competitive salary package
Opportunity to work with a leading global organization
Growth and learning opportunities
Location:
Manikonda, Hyderabad”