CLIENT RELATIONSHIP MANAGER

Job Description

**Job Description: Client Relationship Manager**

**Company:** Avanza Steel Private Limited

**Contact Information:**
– Phone: 9230994145
– Address: Stephen House | 56E Hemanta Basu Sarani, 6th Floor, Suite No-101, Kolkata-700001

**About Us:**
Avanza Steel Private Limited is a leading firm in the steel industry, dedicated to providing high-quality products and exceptional customer service.

**Position: Client Relationship Manager**

**Job Description:**
We are seeking a Client Relationship Manager (CRM) to join our team. The CRM will be responsible for cultivating and maintaining positive relationships with our customers, identifying opportunities for business growth, and addressing customer concerns effectively. This role requires excellent communication, problem-solving skills, and collaboration with the sales and marketing teams to enhance profitability and customer satisfaction.

**Experience Required:** 2+ years

**Eligibility:** Any Graduate

**Salary:** Rs. 12,000 to Rs. 15,000 per month

**Office Timing:** 9:30 AM to 6:30 PM (Sunday Off)

**Gender Preference:** Female Candidates Only

**Job Responsibilities:**
– Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
– Identify opportunities for business expansion and revenue growth within existing client base.
– Resolve customer complaints and issues promptly and effectively to ensure customer satisfaction.
– Collaborate with the sales and marketing teams to develop strategies for client retention and acquisition.
– Communicate regularly with clients to gather feedback and address any concerns or questions they may have.
– Utilize CRM software to track client interactions, sales activities, and customer data.
– Prepare and deliver reports on client activity, satisfaction levels, and sales performance to management.
– Stay updated on industry trends and market conditions to identify potential business opportunities.

**Requirements:**
– Strong interpersonal and communication skills.
– Excellent problem-solving abilities.
– Ability to work collaboratively in a team environment.
– Basic computer knowledge is required.
– Proficiency in English is mandatory.

**How to Apply:**
If you meet the qualifications and are interested in joining our team, please send your resume to the following email address: [email protected] We look forward to welcoming you to Avanza Steel Private Limited and working together to achieve success!