**Job Title: Office Assistant**
**Company:** Deeva Products Pvt Ltd
**Job Type:** Full-time
1. **Order Handling:** Receive and process customer orders over the phone.
2. **Customer Queries:** Respond to customer inquiries, addressing concerns, and providing information about products and services.
3. **Office Support:** Perform various office-related tasks as needed.
4. **Documentation:** Maintain accurate records of orders, customer interactions, and other relevant information.
5. **Collaboration:** Coordinate with other departments to ensure smooth order processing and customer satisfaction.
6. **Administrative Duties:** Assist in general office duties such as filing, data entry, and other administrative tasks.
– Excellent communication skills, both verbal and written.
– Strong interpersonal skills and a customer-centric approach.
– Basic computer skills, familiarity with office software.
– Ability to multitask and work efficiently in a fast-paced environment.
– Previous experience in a similar role is a plus.
– High school diploma or equivalent.
– Proven experience in customer service or office administration is advantageous.
– Proficiency in MS Office applications.