Senior Executive

Job Description

Location: Mulund, Mumbai

About Us:
Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas based corporation and have been in the business for almost 15 years. We have a dedicated and strong team of 650+ associates and we are continuously adding new people to our team. Ergode is consistently ranked among the top online shopping destinations as we have been rated as the Top 30 Sellers on Amazon, and Top 5 in Walmart, and have also managed to achieve the number 1 ranking on eBay.

Our Businesses | AMI VENTURES INC. | VIR VENTURES INC. | BOSON TECHNOLOGIES |

Our Brands | MALCO MODES | BELLA SOUS | RED CUP LIVINGS | KEEBLE OUTLETS | STORE INDYA | VIZARI SPORTS | SHALIN INDIA | WRISTY BUDDY I BOLABALL I US TECH I HERBAL CONCEPTS | MORNING STAR | YARDLIO | KOZI | CLEAR BOTTLE |

Key Responsibility of Senior Executive

Responsible for vendor sourcing and outreach via email and phone to establish D2C (Direct-to-Consumer) accounts.
Generate leads and achieve vendor onboarding targets.
Coordinate with vendors to set up D2C accounts, including payment terms, inventory requirements, order processing, customer service, and returns/refunds.
Prepare Standard Operating Procedures (SOPs) and share pre-analysis reports.
Procure necessary documents such as Letter of Authorization (LOA) and Reseller Certificates from vendors
Assist and coordinate with internal teams (inventory, order processing, customer service) to address queries and resolve issues.
Generate vendor analysis reports, pricing analysis reports, and sales reports on a daily, weekly, monthly, and yearly basis.
Build rapport with vendors and negotiate pricing, SKU selling exclusivity, marketing budgets, and promotions.
Conduct invoice reconciliation.

Qualification to be a Senior Executive:
Bachelor’s Degree in any Relevant field.
Communication: Strong communication skills for effective interaction with vendors through various channels which helps Building positive and long-term relationships with vendors.
Problem-solving: Ability to resolve queries and issues from vendors and internal teams.
Sales: Understanding sales and marketing concepts to assist vendors in achieving their goals.
Analytical: Analyzing market trends and vendor performance data to develop effective strategies.
Time management: Prioritizing tasks and meeting deadlines when working with multiple vendors.
Negotiation: Negotiating terms and conditions with vendors to impact profitability.
D2C understanding: Knowledge of Direct-to-Consumer business models and related technologies.
Familiarity with e-commerce platforms: Experience with different e-commerce platforms for vendor listing management.
Cultural awareness: Understanding cultural differences when dealing with international vendors.

Soft Skills:
Clear, persuasive, and professional interaction with vendors and internal teams.
Building trust and long-term partnerships with vendors, acting as a reliable point of contact.
Ability to influence vendors on pricing, terms, and promotional support.
Handling vendor or internal team escalations quickly and effectively.
Interpreting vendor performance data and market trends to recommend strategies.
Managing multiple vendor accounts and ensuring timely delivery of reports/targets.
Comfortable handling dynamic requirements, market changes, and vendor-specific challenges.
Sensitivity when interacting with international vendors and adapting communication accordingly.

Technical Skills:
Lead generation, outreach (calls, emails), and onboarding vendors into D2C channels.
Understanding of Direct-to-Consumer business models, vendor policies, and listing requirements across platforms.
Managing LOAs, reseller certificates, contracts, and ensuring all vendor compliance requirements.
Pricing analysis, SKU exclusivity discussions, promotions, and marketing budget negotiations.
Preparing vendor analysis reports, pricing comparisons, and sales performance dashboards (daily/weekly/monthly).
Invoice reconciliation, payment terms, and basic understanding of vendor P&L impact.
Working with inventory, order processing, logistics, and customer service teams to resolve issues.
Proficiency in Excel/Google Sheets (pivot tables, lookups), CRM platforms, and familiarity with e-commerce marketplaces.