Product Demo & Training Specialist
Job Description
About Us – Viksha Edu Serve Private Limited
Viksha Edu Serve Private Limited is a leading OEM specializing in advanced EdTech hardware solutions designed to enhance modern teaching and learning experiences. With a strong commitment to innovation, quality, and customer satisfaction, we deliver a comprehensive range of educational technology products including Interactive Flat Panels (IFP), LED Video Walls, Digital Podiums, OPS PCs, and other customized classroom technology solutions.
As a technology-forward organization, we focus on creating reliable and intuitive products that empower educators, institutions, and learners across India. Our solutions are crafted with precision, backed by strong R&D, and aligned with the evolving needs of smart classrooms, training centres, and corporate learning environments.
At Viksha Edu Serve, we believe in supporting our clients beyond product delivery. Our dedicated team ensures seamless installation, training, and after-sales service to maximize value and long-term usability. With a mission to bridge the gap between education and technology, we continue to expand our footprint as a trusted partner to schools, colleges, universities, skill development centres, and government institutions.
Job Description: Product Demo & Training Specialist
Position: Product Demo & Training Specialist
Department: Pre-Sales & Post-Sales
Location: Pan-India (Travel Involved)
Travel Allowance: Provided by the Company
Role Overview
We are seeking a dynamic and customer-focused Product Demo & Training Specialist to join our team. This role involves travelling to client locations to conduct product demonstrations, user training, and technical enablement sessions for our EdTech hardware solutions such as Interactive Flat Panels, Podiums, LED Walls, OPS, and related products.
The ideal candidate should have strong communication skills, technical understanding, and the ability to deliver engaging demonstrations and training sessions.
Key Responsibilities
Conduct on-site and online product demonstrations for clients, partners, and institutions.
Provide hands-on training to teachers, staff, and end-users on IFPs, podiums, LED walls, OPS systems, and other EdTech devices.
Support the pre-sales team by showcasing product features, benefits, and use cases.
Assist the post-sales team in successful onboarding and smooth adoption of products.
Troubleshoot minor user-level technical issues during demo/training visits.
Document demo feedback, client requirements, and training reports.
Collaborate with the technical team for product improvements based on user insights.
Represent the company professionally during visits, events, and exhibitions.
Travel frequently as per business requirements (travel expenses covered by the company).
Required Skills & Qualifications
Diploma / Degree in Electronics, IT, Computer Science, or related field.
0–3 years of experience in product training, customer support, or technical demonstrations (freshers with good communication skills can apply).
Strong presentation and communication abilities.
Basic understanding of hardware devices, display technologies, and software interfaces.
Willingness to travel extensively.
Customer-centric attitude with problem-solving skills.
Benefits
Travel Allowances (TA/DA) as per company policy.
Training and upskilling on latest EdTech hardware.
Opportunity to work with a fast-growing OEM brand.
Career growth in pre-sales, product management, or technical operations.
