M*****s

Front desk
February 25, 2001

About Candidate

Results-driven hospitality professional with over 4 years of progressive experience in front office operations and guest relations. Confident in tackling complex challenges, taking on responsibility, and contributing honestly to team goals. Demonstrated expertise in overseeing front desk operations, supervising staff, and ensuring excellent customer service delivery across multiple prestigious properties. Equipped with specialized knowledge in modern hotel property management systems (PMS) to streamline daily operations.

Location

Education

B
BBA 2025
Manipal university Jaipur

Undergraduate enrolled in a professional degree program focused on business management, operations, and corporate leadership.

H
Hs 2024
NIOS
D
Diploma in hotel management 2018
HOTS

Motivated and polished Hotel Management student with a strong foundation in hospitality operations, guest relations, and front office procedures. Eager to bring academic knowledge, an engaging and professional demeanor, and exceptional multitasking skills to a dynamic Front Desk Agent position. Certified in core hospitality practices with a proven passion for delivering memorable guest experiences

1
10th 2016
WBBOSE

Skills

Reception Staff Supervision
100%
Shift Management
100%
Shift Management
100%
Guest Satisfaction
100%
Guest Check-In/Out
100%
Reservation Mgt
100%
VIP Handling
100%
Mycloud PMS, eZee Absolute, IDS, mycloud Hospitality
111%
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