Amazon Vendor Central & Seller Central Specialist

Job Description

Key Responsibilities

1. Amazon Vendor Central & PO Management

Monitor incoming Purchase Orders (POs), confirm orders and track fulfilment deadlines.
Manage PO acceptance, order quantities, pricing and delivery timelines.
Coordinate warehouse dispatches, shipment creation, ASN generation and delivery appointment/slot booking.
Track PO shortages, cancellations, chargebacks, shortages and deductions.
Reconcile ordered, dispatched, received and invoiced quantities.

2. Amazon Seller Central Management

Manage product listings, ASINs, inventory, pricing and order processing.
Resolve listing errors, suppressed listings, catalog issues and unauthorized seller concerns.
Raise and follow up on Seller Support cases until resolution.
Monitor account health, returns, refunds and performance metrics.

3. Reporting & Reconciliation

Prepare daily and monthly PO, sales, inventory and dispatch reports.
Reconcile Amazon statements, invoices, credit notes, debit notes and claims.
Maintain trackers for open POs, pending deliveries, shortages and unresolved cases.
Use MS Excel and Google Sheets for data analysis and reporting.

4. Coordination

Coordinate with Amazon Vendor/Seller Support, warehouse, logistics, finance and internal teams.
Ensure timely order fulfilment and minimize cancellations, shortages and chargebacks.
Provide regular updates on pending issues and resolution timelines.

Required Skills

1–5 years of hands-on Amazon marketplace experience.
Strong practical knowledge of Vendor Central and Seller Central.
Proven experience handling POs, ASN, shipment appointments and vendor deductions/chargebacks.
Good knowledge of Excel, VLOOKUP/XLOOKUP and Pivot Tables.
Strong communication, follow-up and problem-solving skills.