D**************i

Systems Engineer
August 1, 1999

About Candidate

Experienced IT professional in developing Integration applications with IIB and providing IT Support. Developed and and delivered software solutions as per client needs .Proven expertise in diagnosing, troubleshooting, and resolving complex technical issues in Integration applications. Dedicated to leveraging technical proficiency and a strategic mindset to contribute to the seamless operation and advancement of cutting-edge technology within a forward-thinking organization

Location

Education

B
B.E (CSE) 2017-2021
Velalar College of Engineering and Technology

Work & Experience

S
System Engineer september -2021 - august - 2023
Infosys

In my role I collaborated with stakeholders to design IBM Integration Bus (IIB) solutions meeting specific business needs. This involved developing and implementing intricate message flows, ensuring seamless data exchange between applications. Rigorous unit testing, debugging, and troubleshooting were key to maintaining the integrity of these solutions. Working closely with cross-functional teams, I facilitated the testing and deployment of software enhancements, significantly improving system efficiency. Additionally, I provided 2nd and 3rd level technical support, swiftly resolving software issues and escalating complex ones to the development team. Documentation was a crucial aspect of my work. I meticulously recorded support processes, troubleshooting steps, and resolutions, creating a valuable knowledge base for future reference.

Skills

IIB
80%
Java
47%
Technical analysis
88%
SQL
58%
Application support
89%
Technical support
90%
debugging
68%
troubleshooting
68%
production support
80%
programming
90%
problem solving
58%
development
68%
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