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About Candidate
· Overall, 23.5 years of experience across US Healthcare RCM & HR Transformation consulting.
· 22.5+ years of experience driving Quality Control & Assurance, Process Excellence, and Business Transformation
· 18 Years of Expertise in US Healthcare Revenue Cycle Management.
· 5.5 Years of Experience in HR Transformation consulting (Centre of Excellence) & People function Shared Services
Summary
· ISO Auditor and Lean Six Sigma professional with 22+ years of experience leading Quality, Process Excellence, Operational Excellence, and Business Transformation across US Healthcare and HR Shared Services. Deep expertise in Quality Management Systems (QMS), Quality Governance, Risk & Compliance (GRC), Automation, Knowledge Management, Workflow Transformation, and Operational Performance Management.
· Proven expertise in establishing enterprise governance frameworks, quality controls, operating standards, KPIs, performance management systems, and executive dashboards, driving accountability and data-driven decision-making while delivering measurable improvements in productivity, quality, operational efficiency, compliance, customer experience, cost effectiveness, and revenue realization.
· Successfully trained and mentored professionals in US Healthcare processes, Quality and Lean Six Sigma, strengthening organizational capability and fostering a strong culture of quality, continuous improvement, and performance excellence.
