Desktop Support Engineer

Job Description

We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!

Responsibilities:

– Provide technical support and troubleshooting for desktops, laptops, and mobile devices
– Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)
– Troubleshoot and resolve hardware and software issues
– Manage antivirus software and ensure system security
– Collaborate with other teams to resolve complex technical issues
– Communicate technical information to non-technical end-users
– Document incident resolutions and maintain accurate records

Requirements:

– 1-3 years of experience in IT industry handling end-user support
– Proven experience in troubleshooting and resolving desktop-related issues
– Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)
– Excellent communication and interpersonal skills
– Graduation in Computer Science or related field is a must

Qualifications:

– Bachelor’s degree in Computer Science, IT, or related field
– Certification in desktop support or related field (added advantage)

Salary Package:

– Competitive salary package ranging from 12,000 to 15,000 rupees per month

Experience:

– 1-3 years of experience in desktop support or related field

What We Offer:

– Opportunities for professional growth and development
– Collaborative and dynamic work environment
– Recognition and rewards for outstanding performance
– Flexible working hours and remote work options
– Access to cutting-edge technologies and tools
– Comprehensive training and development programs

Why Join Us:

– Be part of a talented and diverse team
– Work on challenging projects and develop new skills
– Enjoy a supportive and inclusive work environment
– Take advantage of opportunities for career advancement
– Make a real impact on our organization’s success

If you are a motivated and technically skilled professional looking for a new challenge, apply now to join our team as a Desktop Support Engineer!