Receptionist
Job Description
Position Overview
The Receptionist is the first point of contact for visitors and callers. This role involves managing front-desk operations, providing excellent customer service, and supporting administrative tasks to ensure smooth office functioning.
Key Responsibilities
Greet and welcome visitors in a friendly and professional manner.
Answer, screen, and forward incoming phone calls.
Maintain the reception area, ensuring it is clean and presentable at all times.
Manage incoming and outgoing mail and deliveries.
Schedule appointments and manage meeting room bookings.
Assist with administrative tasks such as filing, data entry, and document preparation.
Provide accurate information to clients and visitors.
Maintain visitor logs and issue visitor passes when required.
Coordinate with different departments for smooth workflow.
Handle basic inquiries and direct queries to appropriate staff members.
