Reservation Staff

February 8, 2024
10000 - 20000 / month
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Job Description

**Job Title: Reservation Staff**

**Company: Journease**

**Contact: 9431062679 | Email: journease.pcs@gmail.com | Address: N P Centre, New Dakbunglow Road, Patna – 800020, Bihar**

**Job Description:**

Journease, a reputable travel company, is in search of proficient Reservation Staff to join our team. We are looking for individuals who possess excellent communication skills and can efficiently handle customer queries while delivering exceptional service.

**Responsibilities:**

– Address customer inquiries regarding travel reservations promptly and accurately.
– Assess customer needs and preferences to recommend suitable travel options.
– Process reservations, cancellations, and modifications in accordance with company policies.
– Provide detailed information on pricing, availability, and booking procedures.
– Ensure high levels of customer satisfaction by delivering personalized service.
– Collaborate with team members to streamline reservation processes and enhance customer experience.
– Stay updated on travel industry trends, regulations, and destination information.
– Resolve customer complaints or issues in a professional and timely manner.
– Maintain accurate records of customer interactions and transactions.

**Candidate Profile:**

– Excellent communication and interpersonal skills.
– Ability to understand customer queries and deliver appropriate

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