Client Relationship Executive

Job Description

Responsibilities:
• Build long-term relationships with clients and customers;
• Encourage high-sales and good customer service practices;
• Help promote and maintain a positive company image;
• Become familiar with the competition to stay ahead of them;
• Create and enforce plans that will help meet the needs of customers;
• Notify the sales team of new sales and cross-selling opportunities;
• Work quickly to address and resolve customer issues;
• Create strategies and work with clients to boost their brand.
Requirements:
• Must be self-motivated, flexible and able to manage several jobs at one time;
• Strong communication and interpersonal skills and the ability to build and maintain relationships;
• Attentive to detail and organized;
• Intuitive to customers needs;
• Knowledge of math and numbers;
• Strategic thinker and ability to analyze and solve problems quickly;
• A background in customer service or sales is a plus;
• Must understand customer relationship management;
• Ability to work well with others and lead a team