Job Description

Business Executive – Consultant Management at SoulBol

Company: SoulBol
📞 Contact: 8905972927

Job Overview

SoulBol is seeking a proactive and detail-oriented Business Executive (Consultant Management) to join our growing team. The ideal candidate will be responsible for onboarding and managing consultants, ensuring that they deliver high-quality sessions and programs aligned with SoulBol’s service standards. This role requires strong communication, organizational, and coordination skills to maintain a high level of consultant performance and client satisfaction.

Key Responsibilities

1. Consultant Onboarding & Orientation

• Onboard new consultants and ensure they fully understand SoulBol’s service standards, operational processes, and client expectations.
• Provide the necessary support and documentation for consultants to begin delivering sessions efficiently.

2. Consultant Schedule & Performance Management

• Monitor consultant schedules and ensure all sessions, programs, and commitments are delivered on time.
• Track consultant performance metrics and ensure they meet quality benchmarks.
• Manage attendance, availability, and adherence to assigned timelines.

3. Quality Assurance & Compliance

• Ensure all consultants adhere to company policies, ethical standards, and quality guidelines.
• Identify and address any performance or compliance issues promptly.
• Escalate critical concerns to senior management when necessary.

4. Feedback & Improvement

• Regularly provide constructive feedback to consultants to improve performance and maintain alignment with SoulBol’s mission and client expectations.
• Work collaboratively with consultants to enhance program delivery, client communication, and overall satisfaction.

Skills & Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• Prior experience in consultant coordination, operations, or business management preferred.
• Strong interpersonal, communication, and organizational skills.
• Ability to handle multiple consultants and tasks efficiently.
• Excellent problem-solving skills and a proactive attitude.
• Familiarity with online scheduling tools, CRM software, or HR management systems is an advantage.