Job Description
**Senior Travel Consultant – Sales (US Clients | Voice Process)**
We are looking for an experienced **Senior Travel Consultant** to handle sales through inbound and outbound voice calls for US-based clients. The role involves understanding customer travel requirements, recommending suitable flights and travel packages, preparing quotations, closing sales, and providing excellent customer service.
**Key Responsibilities:**
* Handle inbound/outbound calls from US customers.
* Understand travel needs and suggest suitable itineraries, flights, and packages.
* Generate quotes, negotiate fares, and close sales.
* Achieve individual and team sales targets.
* Maintain strong customer relationships and ensure a high-quality travel experience.
* Handle changes, cancellations, and customer queries professionally.
**Requirements:**
* 2+ years of experience in travel sales/voice process.
* Strong knowledge of US travel, airline fares, and GDS systems Amadeus preferred.
* Excellent English communication and convincing sales skills.
* Comfortable working in US shifts and meeting sales targets.