Job Description
Fleet / Trip Coordinator
Job Responsibilities
* Monitor the client/vendor portal regularly for available trips.
* Check trip routes, timings and rates before accepting trips.
* Select and accept **profitable trips** as per company-approved rates and guidelines.
* Allocate accepted trips to available vehicles and drivers.
* Coordinate with drivers for trip reporting, pickup, delivery and completion.
* Prepare and update trip/OB profiles and required trip details in the portal/system.
* Track vehicle and trip status throughout the day.
* Coordinate with customers/vendors regarding trip-related issues.
* Maintain daily trip records and ensure POD/trip closure.
* Report delays, vehicle breakdowns, cancellations and other operational issues to the Operations Manager.
* Ensure maximum vehicle utilisation and minimum idle time.
Required Skills
* 1–3 years of experience in **transport, logistics, fleet or trip coordination**.
* Basic knowledge of vehicle and driver management.
* Good communication and coordination skills.
* Basic knowledge of MS Excel and computer operations.
* Ability to work on web portals/apps and update trip information accurately.
* Good understanding of routes and local city transportation.
* Ability to compare trip rates and identify profitable trips.
* Should be comfortable working in a fast-paced transport operation.
* Willingness to work in shifts/extended hours as required by business operations.
Preferred
* Experience in e-commerce/logistics/3PL operations.
* Experience handling online transport/fleet portals.
* Knowledge of local city routes and vehicle types.
* Immediate joiners preferred.