Job Description
Help customers plan and book their holidays and trips.
Understand customer needs and suggest suitable travel packages.
Handle flight, hotel, transport, and tour bookings.
Prepare travel plans and itineraries.
Follow up with customers and convert inquiries into bookings.
Provide good customer service before, during, and after the trip.
Help customers with travel documents and basic visa information.
Coordinate with hotels, airlines, and travel partners.
Meet monthly sales and booking targets.
Maintain customer and booking details properly.
Handle changes, cancellations, and customer queries professionally.