Customer Service Associate

Job Description

**Job Posting: Customer Service Associate**

**Company:** VictaMan Services Pvt. Ltd.
**Contact:** 6239201093
**Email:** sheetalverma@victaman.com
**Location:** Whitefield, Bengaluru

**Job Type:** Full-time

**Job Description:**

VictaMan Services Pvt. Ltd. is currently hiring Customer Service Associates to join our dedicated team in Bengaluru. This position involves handling inbound and outbound calls to provide information about our products, services, and promotional offers. If you have strong communication skills and enjoy solving customer queries over the phone, we encourage you to apply.

**Responsibilities:**

– Provide accurate information about products, services, and offers to customers.
– Handle inbound and outbound calls in a professional and courteous manner.
– Listen attentively to customer needs and concerns.
– Resolve customer queries and issues efficiently over the phone.
– Maintain high customer satisfaction by delivering excellent service.

**Qualifications:**

– 0-2 years of experience in customer service or a related role.
– Excellent verbal and written communication skills.
– Ability to understand customer needs and provide appropriate solutions.
– Strong problem-solving skills and a proactive attitude.
– Basic computer knowledge and familiarity with CRM systems is a plus.
– High school diploma/GED required; additional education is advantageous.

**Benefits:**

– Competitive salary based on experience and skills.
– Comprehensive training provided to ensure success in the role.
– Opportunity for career growth within VictaMan Services Pvt. Ltd.
– Positive work environment with a supportive team culture.

**How to Apply:**

If you are interested in this Full-time Customer Service Associate position, please send your resume to sheetalverma@victaman.com or contact us at 6239201093. You may also visit our office in Whitefield, Bengaluru to apply in person. We look forward to welcoming enthusiastic individuals who are ready to contribute to our customer service team at VictaMan Services Pvt. Ltd.

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