customer care representative
Job Description
**Job Posting: Customer Care Representative**
**Company:** VictaMan Services Pvt Ltd
**Contact:** 9590296360
**Email:** advaitaglobalsolutions@gmail.com
**Location:** Koramangala, Bengaluru 560034
**Job Type:** Full-time
**Job Description:**
VictaMan Services Pvt Ltd is hiring Customer Care Representatives to join our dynamic team. This role involves providing information about our products, services, and offers to customers through inbound and outbound calls. If you have excellent communication skills and a passion for delivering exceptional customer service, this opportunity is for you.
**Responsibilities:**
– Provide information about products, services, and promotional offers to customers.
– Handle both inbound and outbound calls in a professional manner.
– Listen to and understand customer needs and inquiries.
– Resolve customer queries and issues over the phone.
– Maintain customer satisfaction through effective communication and problem-solving.
**Qualifications:**
– No prior experience required; candidates with 0-5 years of experience are welcome.
– Excellent communication skills, both verbal and written.
– Ability to understand customer needs and provide appropriate solutions.
– Strong interpersonal skills and a customer-focused approach.
– Basic computer skills and familiarity with CRM software is a plus.
– High school diploma/GED required; additional education is a bonus.
**Benefits:**
– Competitive salary based on experience and performance.
– Comprehensive training provided to ensure success in the role.
– Opportunities for career advancement within VictaMan Services Pvt Ltd.
**How to Apply:**
If you are interested in this Full-time Customer Care Representative position, please send your resume to advaitaglobalsolutions@gmail.com or contact us at 9590296360. You may also visit our office at Koramangala, Bengaluru 560034 to apply in person. We look forward to welcoming enthusiastic individuals who are eager to contribute to our customer care team at VictaMan Services Pvt Ltd.
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