Parent Support Executive
Job Description
Experience – 0-4 yrs
Role Description
This is a full-time, on-site role for a Parent Support executive located in Meerut. The Customer Care Representative will handle day-to-day tasks such as addressing customer inquiries, resolving complaints, ensuring customer satisfaction, and providing high-quality support. Building strong customer relationships and communicating effectively are central to this role as it contributes to the overall customer experience.
Qualifications
Strong Interpersonal Skills to build and maintain positive customer relationships
Experience in Customer Service, Customer Support, and ensuring Customer Satisfaction
Excellent Communication skills for clear and professional interactions
Ability to manage customer expectations and maintain a customer-focused approach
Proficient in problem-solving and conflict resolution
Previous experience in customer-facing roles is an advantage
Bachelor’s degree or equivalent educational background preferred