Job Description
We are looking for a passionate, customer-focused, and target-driven Sales Executive / Relationship Manager to deliver an exceptional home-buying experience while driving business growth.
Key Roles & Responsibilities
* Handle customer enquiries received through phone calls, website, and digital platforms using CRM software.
* Maintain accurate customer records and update CRM with timely follow-ups and interactions.
* Generate and nurture warm leads through digital marketing campaigns, referrals, channel partners, and outbound calling.
* Schedule and manage quality site visits while ensuring a premium customer experience.
* Welcome customers professionally and understand their requirements to recommend the most suitable residential or commercial property.
* Build trust with customers by providing expert guidance on real estate investments and helping them make informed decisions.
* Deliver impactful project presentations using brochures, master plans, floor plans, walk-throughs, and sample flats.
* Explain project specifications, amenities, pricing, payment plans, financing options, and banking facilities in detail.
* Follow up with customers after site visits and guide them throughout the complete buying journey until closure.
* Coordinate with internal teams to ensure a smooth sales process and superior customer satisfaction.
* Negotiate commercial terms in coordination with the Sales Manager to achieve successful closures.
* Complete booking documentation accurately and obtain all required customer details and signatures.
* Stay updated on local real estate market trends, competitor offerings, and property valuations to provide the best investment advice.
Essential Attributes
✔️ Excellent Hindi/English Communication & Presentation Skills.
✔️ Strong Customer Relationship Management.
✔️ Ability to understand buyer requirements and build long-term trust.
✔️ Patience & Composure to confidently handle HNI and premium clients.
✔️ Target-Driven mindset with a proven ability to achieve or exceed monthly and quarterly sales targets.
✔️ Strong Negotiation & Closing Skills.
✔️ Excellent Networking Ability to build relationships with investors, channel partners, and referral sources.
✔️ CRM Knowledge and strong follow-up discipline.
✔️ Positive Attitude, Team Player, and Self-Motivated Professional.
If you’re passionate about real estate, enjoy building relationships, and thrive in a performance-driven environment, we’d love to have you on our team.