Sales Team Leader

Job Description

Company: Scooterman Automotives Pvt. Ltd.
Brand: Ather
Position: Sales Team Leader
Department: Sales
Employment Type: Full-Time
Working Hours: 9:30 AM – 6:30 PM

Job Summary

The Sales Team Leader is responsible for managing the day-to-day activities of the showroom sales team, achieving sales targets, monitoring leads and conversions, and ensuring a high-quality customer experience. The role involves guiding Product Specialists and Senior Product Specialists and supporting the Sales Manager in achieving business objectives.

Key Responsibilities

– Lead and supervise the showroom sales team on a daily basis.
– Allocate leads and monitor follow-ups by team members.
– Track enquiries, test rides, bookings and sales conversions.
– Ensure the team achieves assigned monthly sales targets.
– Guide Product Specialists and Senior Product Specialists in customer handling.
– Support team members in product demonstrations and test rides.
– Ensure proper explanation of Ather scooter features, benefits and specifications.
– Monitor pending leads and ensure timely customer follow-up.
– Assist team members in handling difficult customer queries and objections.
– Review daily sales performance and identify gaps.
– Conduct regular team briefings and share sales updates.
– Maintain accurate CRM and customer records.
– Coordinate with the Sales Manager regarding targets, performance and customer issues.
– Support promotional activities, showroom events and lead-generation activities.
– Ensure showroom discipline, product presentation and professional customer service.
– Monitor customer satisfaction and support customer retention activities.
– Prepare and share daily/weekly sales reports with the Sales Manager.
– Identify training requirements of team members and recommend improvements.

Candidate Requirements

– Graduate
– 1–3 years of experience in automobile, EV, retail or showroom sales preferred.
– Experience in team handling or sales coordination will be an advantage.
– Strong communication and customer-handling skills.
– Good knowledge of sales processes and lead management.
– Ability to motivate and guide team members.
– Target-oriented and result-driven approach.
– Basic knowledge of CRM and MS Office.
– Good problem-solving and decision-making skills.

Key Skills

Team Handling | Sales Target Achievement | Lead Management | Customer Handling | Product Demonstration | CRM | Follow-up | Team Motivation | Reporting | Customer Retention